Software development made in Germany
We digitize, optimize and simplify business processes of companies of different sizes and from different industries across Europe. We create systems and applications for the areas of queuing management, appointment management and security.
Your partner for
B.I.C. GmbH is a German developer and provider of innovative software solutions. Since the foundation in 2014, we have launched one of the most successful systems for queuing and appointment management with our brand cleverQ and are established not only in the DACH region but also abroad (Sweden, Denmark, Austria and Switzerland).
10 years experience
Benefit from our industry know-how
We deliver convincing quality and smart solutions
cleverQ is a software (SaaS) for organizing and controlling internal company processes. The core functions are the assignment of digital waiting tags and online appointment booking.
cleverQ is aimed at companies of all sizes that want to save their customers long waiting times or crowded waiting rooms and want to make their services available around the clock by means of online appointment booking.
The brand cleverQ ® was founded in 2015 and has established itself throughout Europe, especially among public authorities, public institutions and service providers from various industries.
Securus is a non-proprietary, cloud-based platform that makes it possible to monitor different network devices (IoT).
Preventive monitoring detects and reports malfunctions and failures of devices. This saves our customers expensive technician deployments and avoids high follow-up costs. With Securus, system health conditions can be visualized to increase planning reliability and to use capacities correctly and efficiently.
The Securus solution is ideal for infrastructure-critical devices requiring uninterrupted operation. With Securus, errors on such devices can be detected and reported 24/7 completely automatically. SECURUS handles monitoring, supervision and reporting reliably and economically.
Issuing service tickets to customers via service terminals on site or via the free cleverQ app
24/7 monitoring of network devices and pre-emptive reporting of errors.
Online appointment booking
Bookable online services for your customers.
Central coordination and monitoring of the personnel vendor in your company
Online video consulting
Consultation regardless of coincidence, lockdowns, or distance.
Request help or communicate emergencies at any time across all locations in your company.
together, for a better quality of work
What our customers say
Danilo, SchulzHead of Communications | Fundraising | Public Relations - Johanniter
Markus, EwaldDepartment Manager | Customer Service & Sales Service - Stadtwerke Pforzheim
Discover the cleverQ solution based on our customers solutions.
Tax Administration Schleswig-Holstein
With locations in Schleswig-Holstein, NRW and Bavaria, B.I.C. GmbH is there for you nationwide.