B.I.C. GmbH
Software Development made in Germany
We digitize, optimize and simplify the business processes of companies of different sizes in various industries throughout Europe and internationally. We create systems and applications for the areas of waiting time management, appointment management, IoT monitoring and security.
Your partner for
software innovation
B.I.C. GmbH is a German developer and provider of innovative software solutions. Since its foundation in 2014, we have launched one of the most successful systems for waiting time and appointment management on the market with our cleverQ brand and are also established abroad (Sweden, Denmark, Austria, Switzerland, Dubai and soon the USA) in addition to the DACH region.
> 10 years of experience
Benefit from our industry expertise
Happy customers
We deliver quality and smart solutions
Our brands
B.I.C. GmbH develops and distributes two successful brands as SaaS (Software as a Service). All development work for the two brands is carried out exclusively in-house. With the “Made in Germany” quality promise, we offer modern, digital solutions for appointment and waiting time management, for IoT monitoring and for various security applications.
cleverQ is a software (SaaS) for the organization and management of internal company processes. The core functions consist of the allocation of digital waiting tickets and online appointment booking.
cleverQ is designed for companies of all sizes that want to save their customers long waiting times or time spent in overcrowded waiting rooms on the one hand and make their services available around the clock by means of online appointment booking on the other.
The cleverQ ® brand was founded in 2015 and has established itself throughout Europe, particularly with public authorities, public institutions and service providers from a wide range of industries.
Securus is a manufacturer-independent, cloud-based platform that makes it possible to monitor various network devices (IoT).
Preventive monitoring recognizes and reports device malfunctions and failures. This saves our customers from having to call out expensive technicians and avoids high follow-up costs. Securus can also be used to visualize system conditions in order to increase planning reliability and utilize capacities correctly and efficiently.
The Securus solution is suitable for infrastructure-critical devices whose operation must be guaranteed without interruption. With Securus, malfunctions on such devices can be detected and automaticly reported 24/7. SECURUS reliably and economically monitors and reports.
Customer satisfaction
through digitalization
Service Tickets
Issue service tickets to customers via service terminals on site or via the free cleverQ app
Monitoring
24/7 monitoring of network devices and preventive reporting of malfunctions for reliable and continuous operation.
Online appointment booking
Provide customers with services around the clock and make them bookable.
Digital queuing system
Successful concepts for controlling queues for a wide range of industries.
Hardware
Professional hardware for queue and appointment management.
Security & Performance
Numerous extensions and applications for appointment and waiting time management and IoT monitoring
Our premises in Großenaspe | Headquarters
Discover our premises in a 3D tour. Office, production, warehouse & logistics are centrally located in our new company headquarters in Großenaspe. The interaction between development, production and logistics is very important to us, which is why we rely on the close integration of these processes to offer our customers the quality they are accustomed to, with reliable and fast delivery times.
An extract from our satisfied customers
Case studies
Discover the cleverQ solution based on solutions for our customers
Johanniter
Pforzheim municipal utilities
Tax Administration Schleswig-Holstein
Our locations
B.I.C. GmbH is established throughout Germany and is growing throughout Europe and internationally. Our goal is to simplify and optimize waiting time and appointment management for our customers.
B.I.C.
Dubai
United Arab Emirates Rebecca Pfeiffer
+971 (0) 50 293 7889 r.pfeiffer@cleverq.de
B.I.C.
USA
+1 (443)-346-3773 info@cleverq.us
